Terms And Conditions
By giving your items to First Laundromat or DC Wash House, you agree to the following terms and conditions:
Minimum Order Size
Drop Off Wash & Fold order minimum is 12 pounds. $25 Minimum for home delivery.
Payment to be provided before clothes delivered.
Customers have up to 30 days to claim their property . Any property not claimed within 30 days of the original pick up date will be donated to charity.
When using our home delivery service, First Laundromat is not responsible for your items before they are picked up or dropped back off. It is your responsibility to ensure the safety of your items during that time.
Although, we try as hard as possible track such items, we are not responsible for loose items such as jewelry, watches, cash, detachable buttons, cufflinks, belts, broaches, stings, laces, hoods or loose items on garments, hangers, etc.. We request that customers remove these items and empty pockets prior to leaving items with us as we can not be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.).
We are not responsible for any personal property left with us besides clothing. We will notify you of any items found along with your clothes and do our best to maintain them until you pick the item(s) up.
Service days and turnaround time vary by location. First Laundromat will make its best reasonable effort to adhere to our service schedule, however, we do not guarantee turnaround times and assume no responsibility for any damages that may occur due to a delay in service.